Privacy Policy jozy88 –
Data Protection Member Privacy

Jozy88 values the privacy of every member who trusts our platform. This Privacy Policy ("Policy") transparently describes how we collect, use, store, share, and protect your personal data when you use the jozy88 online entertainment platform.

This document applies to all users who access the jozy88 website, register a member account, use gaming services, make financial transactions, or interact with our support team through any official channel.

Jozy88 operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We are committed to ensuring your personal data is handled in a lawful, transparent, and secure manner at all times. If you have any concerns or wish to learn more about our privacy practices, our team is ready to assist you.

Jozy88 only collects personal data that is strictly necessary to provide quality, secure, and responsible services to our members. The data we collect falls into several key categories:

2.1 Account Registration Information

• Full name as shown on identity card
• Active mobile phone number for account verification
• A valid and active email address
• Date of birth for age verification (must be 18 years of age or above)
• Username chosen by the member

2.2 Identity Verification Information (KYC)

• Identity Card Number (MyKad)
• Copy of MyKad (front and back) when required
• Selfie with identity document for additional verification
• Proof of ownership of a bank account or digital wallet

2.3 Financial & Transaction Information

• Bank name and bank account number for withdrawal purposes
• Digital wallet information (Touch 'n Go eWallet, Boost, GrabPay, and others)
• Deposit and withdrawal transaction history
• Betting and gaming activity records

2.4 Technical & Usage Data

• IP address of the device used to access the platform
• Device type, operating system, and web browser
• General location data based on IP address
• Login and logout activity logs
• Cookie and session data as outlined in section 5

The personal data we collect is used responsibly for legitimate and transparent purposes. Below is a summary table of our data usage purposes:

Jozy88 will not use your personal data for any purpose beyond those stated above without obtaining your prior consent. If you wish to stop receiving promotional communications, you may update your preferences via your account settings or by contacting our support team.

Jozy88 does not sell, rent, or disclose member personal data to third parties for marketing purposes. However, there are limited situations where data sharing may occur to enable the platform to operate properly and comply with the law:

4.1 Trusted Service Providers

Jozy88 works with a select group of trusted third-party service providers for platform operations, including payment gateway providers, identity verification companies, cloud service providers, and licensed game providers. All providers are bound by strict confidentiality agreements and may only use your data for the specific agreed purposes.

4.2 Legal Requirements

Jozy88 may be required to disclose member personal data to the relevant authorities when mandated by law, court order, or official investigation. In such situations, we will notify the affected member unless prohibited from doing so by law.

4.3 Business Transfers

In the event of a corporate restructuring, merger, or acquisition of the Jozy88 business, members' personal data may be transferred as part of the business assets. In such situations, the receiving party is obligated to continue protecting the data to a standard no less than that set out in this Privacy Policy.

The Jozy88 platform uses cookies and similar tracking technologies to enhance the user experience, maintain login session security, and analyse overall platform usage patterns.

5.1 Types of Cookies We Use

• Essential Cookies: Required for core platform functions such as secure login sessions, two-factor authentication, and account security. These cookies cannot be disabled.
• Functional Cookies: Stores your personal preferences such as language, display theme, and notification settings to deliver a more personalized experience.
• Analytics Cookies: Helps us understand how members use the platform, which pages are most popular, and where improvements are needed. All analytics data is collected in aggregate form without identifying individuals.
• Security Cookies: Detects suspicious activity, unauthorized login attempts, and unusual usage patterns to protect your account.

5.2 Managing Cookie Preferences

You can manage your cookie settings through your web browser. However, disabling essential cookies may affect the functionality of the jozy88 platform and your gaming experience. Analytics and functional cookies can be disabled without impacting core platform capabilities.

Jozy88 continuously invests in robust security infrastructure to ensure every member's personal data is always protected against cyber threats, unauthorized access, and data breaches.

6.1 Technical Security Measures

• 256-bit SSL/TLS encryption for all data communications between user devices and servers
• Encryption at rest for stored sensitive information
• Two-factor authentication (2FA) for member account login and internal staff access
• Intrusion detection system (IDS/IPS) operating around the clock
• Regular security vulnerability scans conducted by the internal security team and external auditors
• Automatic data backup to secure and redundant locations

6.2 Organisational Security Measures

• Minimum access principle — staff may only access data required for their specific duties
• Mandatory information security training for all jozy88 staff
• Binding non-disclosure agreements (NDAs) for all staff and contractors
• Tested and verified security incident response procedures

6.3 Member Responsibilities

Data security is a shared responsibility. You can help protect your account by using a strong and unique password, enabling two-factor authentication, not sharing your login credentials, and promptly reporting any suspicious activity to the jozy88 support team.

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and jozy88's internal policies, you have the following rights regarding your personal data:

To exercise any of the above rights, please contact the Jozy88 support team through our official channels. We will process your request within 14 business days from the date of receipt of a complete request.

Jozy88 only retains your personal data for as long as necessary to fulfill the purposes stated in this Privacy Policy, or as required by applicable law. The following are our data retention guidelines:

• Active account data: Retained throughout the active membership period and updated periodically
• Financial transaction records: Retained for a minimum of 7 years in compliance with Malaysia's financial legal requirements
• KYC and identity verification data: Retained for 5 years after account closure or the date of last verification
• Support communication logs: Retained for 3 years for reference and dispute resolution purposes
• Technical data and system logs: Retained for 12 months and then deleted or anonymised
• Closed account data: Basic data is retained for 2 years and then deleted unless a legal requirement mandates longer retention

Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymised so that it can no longer be personally associated with you.

The Jozy88 platform integrates with several third-party services essential to operations, including game providers, payment gateways, and identity verification systems. While we select trusted partners, Jozy88 is not responsible for the privacy practices of those third parties.

Game providers integrated with the Jozy88 platform may have limited access to your game statistics data to ensure smooth gameplay functionality. All such providers are bound by strict data protection agreements and are not permitted to use your data for any other purpose.

Jozy88 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our data handling practices, new legal requirements, or platform service improvements.

When significant changes occur, jozy88 will notify members through one or more of the following channels:

• In-platform notifications upon account login
• Email notification to your registered email address
• Prominent notice on the jozy88 website homepage

The "Last Updated" date shown at the top of this page reflects the date this Privacy Policy was most recently revised. Your continued use of the Jozy88 platform after any changes take effect will be deemed as your acceptance of the latest version of the Privacy Policy.

We encourage you to review this page periodically to ensure you are always up to date on how we protect your personal data.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how jozy88 handles your personal data, our team is ready to assist you at any time.

We are committed to responding to every privacy-related enquiry within 3–5 business days. For issues requiring in-depth investigation, we will keep you informed of the expected resolution timeline.